When someone shows up claiming to be a Kenya Power staff member or contractor, don’t take chances. With the rise in fraud cases, verifying their identity is a must before granting access to your home or business. Kenya Power has made this easy and secure with the ‘Jua for Sure’ feature on the MyPower App.
✅ How to Verify Kenya Power Staff or Contractors
Follow these quick steps:
1. Open the MyPower App
Make sure it’s the official Kenya Power app installed on your phone.
2. Tap on ‘Jua for Sure’
3. Choose the Category:
- Select ‘Staff’ if the person says they work for Kenya Power.
- Select ‘Contractor’ if they claim to be hired by Kenya Power.
4. Enter the Required Details:
- For staff: Input their Staff ID and National ID number
- For contractors: Input their National ID number
5. Verify the Photo:
Always check that the photo in the app matches the person standing at your door.
🚨 What to Do if They Don’t Match or Aren’t Verified
If the person’s details do not show up or don’t match, do not let them in.
Instead, take immediate action:
📞 Call Kenya Power’s Fraud Hotline: 0718 999 000
🔐 Why This Matters
- Prevent fraud and impersonation
- Protect your family, home, or business
- Help Kenya Power crack down on imposters
🛡️ Stay Smart. Stay Safe.
Before you open your door, verify with ‘Jua for Sure’.
Because your security is our priority.
